August 2019 – Page 10 – APRIL Sustainability Dashboard

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GRIEVANCE SUBMISSION

Contact details and submission form

Please kindly download the grievance submission form below, complete and return it to grievance_response@aprilasia.com

Alternative means to lodge a grievance:

Via telephone at: +0811 7602 111
In writing to: address to APRIL Social Capt. Dept. (Grievance Administrator), Komplek Rukan Akasia, Kab. Pelalawan, Riau

Grievance Submission Form

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PT RAPP and Supply Partner plantations supplied 71% of the total fiber to the Kerinci mill for pulp production and all of this was plantation fiber.

Findings:
Non-conformances 1